The reporting is very robust and user-friendly. It tremendously helps to cut my time in report preparation, etc. since I can easily click on essentially any report necessary. And the benefit summary page for each employee is an easy, go-to view for each employee.

The customer service is very attentive.

What I like best is the ease of letting the system do all the work and get our employees enrolled in benefits. Once setup its pretty hands off for my department.