Paradox (Olivia) is a technology resource that I don't see how our organization would operate without knowing what we know now. Their intuitive AI text bot, Olivia, is a friendly persona that guides our candidates with ease through an application for a job. The software is quite advanced and allows for many paths/avenues of conversation. You can customize the questions to the ones that are most important for your organization to get responses for. Paradox has also been very flexible to work with us on a custom built API integration with our Applicant Tracking System. Once a candidate is done chatting with Olivia, she inputs them into our ATS, submits them to the requisition the candidate requested, and updates their applicant status according to the answers the candidate provided. Talk about advanced stuff!

Paradox Olivia is one of the most valuable tools in our recruiting tech stack. Candidates like the convenience of applying from their mobile device using SMS text messaging. Our recruiters like that Paradox Olivia is fully integrated with our applicant tracking system (ATS), eliminating the need to work in multiple systems and saving them time. We've increased satisfaction and improved efficiency using Paradox Olivia's automated pre-screening and real-time interview scheduling. We are now able to better reach and serve candidates that don't have easy access to a desktop computer and/or don't regularly browse online job boards. We like that Paradox Olivia provides inbound and outbound candidate engagement via text messaging. Post-implementation, their system has been consistently reliable and easy-to-manage/maintain. It just works. Their team and culture are top notch. They've actively sought to understand our business and goals. They've done a good job aligning their recommendations to our needs. They are easy to work with, flexible, and welcome feedback. They've implemented many of the features we've suggested. Pricing was custom tailored to our organization. We’re very happy with our ROI. Our senior relationship manager at Paradox continues to actively seek ways to strengthen our partnership. Paradox seems genuinely invested in our success. We are committed to a modern, efficient, effective, and world-class recruiting experience. Paradox has been a cornerstone in that endeavor. Paradox Olivia has been a catalyst for change and a real positive for our business and the people and organizations we serve.

She is very successful at getting phone numbers and email addresses and in general, she generates a ton of interactions for us.