I had heard about Otter when my organization was working with a qualitative researcher who used the tool to transcribe interviews for another client. Mostly I'd been using Teams for conducting interview and that tool has live captioning. I needed to use Otter for a recording mat outside of Teams that needed to be transcribed. Otter did a great job trascribing the audio and labeling when there was more than one speaker. Any time the speaker changed, it would label who was talking. Once transcribed, the tool allowed you to edit before downloading the text. I edited a few technical terms before outputing the text. The tool has other capibilities like summarizing, but I didn't try it out. Overall, it was easy to use.

The whole thing is what I liked nothing I didn't like.

Otter.ai's top adulation, "Otter.ai has created more time in the day!" Just when we thought it was impossible to have more time in the day, Otter.ai has created just that. The service brings multiple meeting tools like auto-join "OtterPilot", varying groups of collaborators according to pre-set meeting information, disable/enable tools based on your specific needs, automatic sharing of notes, integration of multiple platforms for ease of use and integration, just to name a few. In fact, I have not been able to explore all of what Otter.ai has to offer due to its ease of implementation. I played with Otter.ai for about 10 hours, knew it would work for all my needs and many of my wants, purchased it at an educator's discount (thank you) and immediately put it to work. Customer support has not been used, except for approval of educator status to receive the discount, because Otter.ai is very self-explanatory and has a seamless site that leads you to what you need or want. In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future.