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OTRS Group

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4.4 out of 5 stars
34 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2003
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23
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OTRS Group Reviews

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Profile Name
Star Rating
23
9
2
0
1
Rahul W.
RW
Rahul W.
Frontend @ OnlineSales.ai | Javascript | React
02/09/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

OTRS: Best Ticketing System Tool

|OTRS
OTRS provides a categorization feature for ticket management, which is one of the best features for a company with a huge number of teams. Also because of its clean UI, it's easy to use.
MP
Manish P.
11/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best ticket handling

|OTRS
The OTRS platform is quite helpful in managing tickets according to the priority and assigning to respective teams as wells as on time alerts on your customised mail.
MP
Manish P.
05/15/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best support platform

|OTRS
It provides all the features required to provide support to your customers and customers can also

About

Contact

HQ Location:
Oberursel, Germany

Social

@OTRSGroup

Details

Year Founded
2003