Scheduling is easy, viewing on multiple platforms allows us to control with great detail and precision our guests booking. Integration with the POS provides history on spend and allows us to review past visits to add detials to their profile, personalizing the experience and creating a bit of a WOW factor. Menu integration now provides a simple and seemless way to manage our menu on our OpenTable page. Complex algorithms for limiting tables and guest counts, while not perfect, helps tremendously in preventing over booking (the tech savvy part...) and let's us customize special days to adjust from the normal schedule. The addition of "Experiences" is welcome, and provides a valuable tool for special occasions or events, although it can be challenging to understand all the settings required for it to function properly. Overall, it is a strong, technical platform that is well known and well regarded and there is not doubt using it's capabilities has helped us to grow our guest count while retaining our regular guests.

It is user freidnly, and the statistics and benefits outweigh the costs

Open table is very easy to use and it is definitely a platform that lots of clients use