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OpenTable, Inc.

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229 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1998

Profile Name

Star Rating

149
65
12
3
2

OpenTable, Inc. Reviews

Review Filters
Profile Name
Star Rating
149
65
12
3
2
Leonel Z.
LZ
Leonel Z.
Director of Food & Beverage at The Lodge Gulf Shores State Park, AL
10/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great Software, but very pricey

Comparing the current guest center in Open Table to what it had 2 years ago, I have to say that Open Table has really stepped up its game. The Experience feature was very hard to use, especially when restaurants were trying to run a special event alongside the normal operation. Now the Experience feature is much easier to do and changes are effective faster. Another Upside of OT is their customer service. I only use CHAT when I need help, they are fast and the agents are very well-trained.
AG
Amanda G.
10/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great resource, and I'm sure we are only scratching the surface!

Ease of use, great features. Lots of options for various customizations
AB
Amy B.
10/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User friendly

Once open table integrated with Tripleseat, that made me stay with open table. I find everything more user friendly than resy for example

About

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HQ Location:
San Francisco, US

Social

@OpenTable

What is OpenTable, Inc.?

OpenTable, Inc. is a leading online restaurant reservation platform that enables users to discover and book dining experiences at restaurants worldwide. Founded in 1998, the service allows customers to make reservations via its website and mobile app, offering features like user reviews, restaurant menus, and availability options. OpenTable partners with restaurants to streamline the booking process and enhance customer engagement, making it easier for diners to find and secure tables at their favorite eateries.

Details

Year Founded
1998