DialMyCalls has been very easy to use, and the feature that prevents duplicate calls from being placed has been extremely helpful. Our export lists often include the same person multiple times, and DialMyCalls ensures that only one call (in a call queue) will be made to each phone number. It has also been very valuable to see the results of each call placed, whether it was answered, transferred to a live representative, not connected, or went to voicemail. The feature to connect to a live representative (after listening to the automated message) has helped us keep the personal interaction for those who would like to speak with someone. The automated portion of the call can either be recorded by an individual, or you can type text and have an automated voice read the message. These features have kept us using DialMyCalls for a few years.

The platform is very simple and awesome to use, especially when it comes to automated customer reminders like past due balances, suspension notices and expired credit card notices. We also use it to inform customers when our routes our running behind or there has been a trucking breakdown and the service will be on a one-day delay.

Send messages out quickly to whoever I want or need to send it to