Olark is a great chat tool. Simple to use, great features, customizeable. The UI is intuitive and easy to use. This tool is very helpful in facilitating business for my organization. The ability to also pull data from the web application for the users that are signed is very useful.

I like that it always works great and any issues are solved promptly. Any time that Olark is down we are notified and the people communicate how the issue is being solved.

Easy to use platform. I like that the message can be customized by the page. I think we get some good engagement with prospects/customers.