Simple, straightforward, and easy to use. They've had a few recent bumps but that's only demonstrated their support is great. PS: their cobrowsing tool is awesome. It's a screensharing app built-in to their app!

Live chatting with my customers makes my job like 10x easier! Instead of slogging through phone calls all day, I can help like 8-10 customers an hour over 2-3. This is amazing.

Nice and simple web chat plugin. It's affordable and (so far) I've found it relatively simple to customize.