It's affordable and relatively simple to use

I like that you can.... -See the customer's screen -See info about what browser/system they use -Easily learn the ropes of how it works

Riskalyze has recently been using Olark as our live chat solution and our clients are loving it. Having quick and reliable contact with our world class support team has made all of our users very happy. We first started the roll out on a smaller scale, but after that went so well, we decided to open Olark up to all users. Although there is a split in our user base and most of our user base is of an older demographic, Olark is loved. No one has difficulty using it and our support team is able to provide every customer with great service.