Great chat client for our customer support team.

Great for tracking new customers. Allows them to ask questions with sales representatives and set up meetings immediately. Setting meetings immediately allows us to get them into our pipeline much faster.

The ease of use for any department. I am primarily a sales user and use it to communicate with potential leads trafficking our website. We also use it for our support team as well so I love the simplicity for transferring someone to another operator within our account.