Gives members a chance to ask questions as they browse their member site - so you can quickly help manage any concerns or answer questions. Transcripts that get sent after the chats are also helpful for record keeping and following up.

Our agency was looking to add a click to chat function and we didn't want to break the bank. My team reviewed several competitors and landed on Olark based on useability and price.

Easy set up and inexpensive. We were able to set up and use live chat within 15 minutes