I love the ease of use with Olark. It's a simple tool but offers plenty of robust features to chat with customers who are viewing my web page. I'm able to archive and retrieve chats from previous customers and view them all in a clean format.

I like being able to chat with someone visiting our website right away

Olark is super simple to implement and get running with. Once you initially set up your preferences this is pretty plug and play and works as you would expect. Interface is wonderfully customization and the company n general is a delight to work with due to their fantastic customer support and documentation.