It is very user friendly and has the ability for anyone in our company to work with. It has helped out customers get a faster response to their questions or concerns for their visits, treatment and results.

I like the ability to transfer chats, see analytics on the team and chat into their support team.

Olark is a great reporting tool that pulls in the most important google analytics data that you choose and put it in a dashboard for you that you can send directly to your clients for easy transfer of metrics and reporting