We use Airgram primarily to record and transcribe meetings with our customers, and sometimes to record internal meetings (more strategic ones). The fact that it can record and transcribe the meeting in real-time is my favorite thing about Airgram. I like the action items, it's easy to remember what you are supposed to do after a call. They also have other useful features like tracking the agenda during a meeting and sharing a snippet of the recording (we use it to pass customer feedback to other teams). Also, I like that their plans offers flexibility for small teams. We are a team of 3 people and while evaluating tools like Otter.io, a minimum 100 seats kind of limitation was offputting for us.

That it was free, I suppose. You get what you pay for.