It is a robus RMM that is continually adding new features and their support is excellent at resolving issues we come across.

The console has a logical layout and is easy to navigate. The base agent policies are easily modified to fit your needs. The customizeable systray icon is convenient and straight forward for ticket submittal.

NinjaOne gets you where you need to be as quickly as possible. You can directly see what the issue is on your endpoints and resolve it with the right priority. The implementation is very easy and works flawlessly. I use it every day at work and can’t imagine working without it. All the features are self-explanatory, and even if you don’t get it to work, there is always direct support available.