It does the basics well, and the interface is intuitive

Easy to deploy and good intuitive Graphic interface

After years of dealing with the challenges posed by Kaseya, NinjaOne has been a game-changer for our operations. Billing? Straightforward. Support? Responsive. Site speed and overall functionality? Seamless. Reflecting on the countless hours lost troubleshooting with Datto and Kaseya, I can’t help but appreciate the simplicity and efficiency NinjaOne brings to the table. Its network scanning tools effortlessly locate endpoints, adopt them, install agents, and streamline workflows—allowing me to focus on my work without unnecessary frustration. The intuitive MFA process further enhances the experience, eliminating the need for repeated support requests. Patch management and backup solutions with NinjaOne are equally impressive. The platform's hybrid backup options, supporting both cloud and local environments, enabled us to consolidate multiple backup utilities into a single, cohesive system. Managing these critical tasks has never been easier or more efficient.