The whole bunch of features (and even way more) you are looking for, when you want to implement an RMM Solutions. Easy Patchmanagenent, Alerting, Remote Access to devices, managing and inventoring software and devices. NinjaRMM from NinjaOne is a extrem easy daily used system for me and our company. Ticketing and Documenations with API conencted directly to our CRM and billing systems. Whenever needed, Account/Partner Managers and (technical) Support Team members are there in multiple languages. The NinjaOne partner- & ecosystem is one of a kind.

Its the best protection against threads that i know

One dashboard to manage multiple customers and their endpoints. Easy to troubleshoot with logs of clients and possibility for remote access by far the best feature is the remote powershell and command line tools. Generating and installing the client is straight forward and can be automatically rolled out via intune. Standalone Ninja Remote App works like a charme on mobile phones Helps you in your daily work on troubleshooting end customers.