The remote management tool in conjunction with our usage of SentinelOne as our XDR solution has been great. Custom scripts ease of use is also enjoyable and also helps with working in a domainless environment where the lack of GPOs and a local AD is available.

Ease to organise devices into orgs and groups and perdowm automated functions

Very easy to complete the initial configuration and implementation with a simple agent install. The dashboard provides a clear at-a-glance overview of the status of your entire device fleet. It is often the first dashboard I look at every day, and I use it for most of the day. Digging deeper, you can develop advanced automatic workflows to maintain patches on devices, install apps, monitor services, and everything else you would want out of an RMM, including integrating with a selection of endpoint protection platforms. This has allowed me to automate a lot of reoccuring tasks and fixes, and often before the end user notices an issue or complaints. I've had a great experience with support being able to answer my questions quickly and help me resolve issues. They definely understand the platform and don't follow a script to troubleshoot causing delays like many other service providers nowadays. In addition, they are constantly adding features such as MDM integration, backup updates, and more to get even more value for the price.