Ninja One's console is very easy to use. It has a lot of options and tools for us to use in our organization such as our organized list of computers to remote into, reporting, backend tools, and the ticketing system that we integrated with our own ticketing system. We are still in good standing with the software and have no desire to go into another remote software system.

I am a part time IT guy with multiple other roles in the company. NinjaOne allows me to quickly check the status of my system and remote in easily so I do not have to run around. I REALLY like the backup and it has already saved me multiple times. I like to login in the morning and with a quick glance see if anything is amiss. I really like that the system log is right there in the device screen and I don't have to hunt for it and the integrations with EDR. I really thought NinjaOne's sales process was a breath of fresh air. After getting kicked to MSP's or high pressure sales it was nice to have an account manager that just wanted to know what problems I was trying to solve and not hammer me every day. Also, I totally blew all my license counts and backup storage and they were super cool about it. I was super easy for me to deploy and I've only needed support once for a question I had and they were lightning fast and getting back to me.

NinjaOne is easy to use and provides a lot of out-of-the-box scripts and functionality