As an IT Director, NinjaOne has been extremely helpful in my day to day operations. The variety of options, and the flexiblility of those options, are second to none. The UI is appealing and very user friendly. Highly recommend.

Monitoring Splashtop Integration Shell Access

Having used NinjaOne for about 5 years now, I can safely say it is one of the most valuable systems that I use and has saved me a lot of time managing systems. It was very easy to initially setup, with several client deployment options available. The integration with Bitdefender Gravityzone is a breeze, an no longer requires me to sign into two different consoles to get an overview of our antivirus status. I use NinjaOne everyday mainly for remote control of systems, but also use it a lot for script deployment and health management of computers/servers. I have used several other RMM systems in the past, but none were as intuitive or easy to use as Ninja. I appreciate that new features have been continually added and they have a great product roadmap, where you can see the status of already requested features and be able to submit your own requests. There have been a lot of great improvements over the years, like ticketing, backups, documentation, and more granular patch control just to name a few. I haven't run into any recent issues, but in the past their support has been quick to respond and resolve my requests.