Very powerful endpoint management. Provides detailed info about hardware configuration, software installed, and patch levels. Also provides remote access to the file system, registry, services. Provides command line access for system and Powershell to run individual commands or scripts. We use it for patch management and to automate software installs and it works very well for that. Highly configurable in most regards.

There are many upsides to NinjaOne. Too many to focus on just one thing. NinjaOne is a great single console ticketing, Knowledge Base, Device Manager and remote access console. It is a great tool to have your devices (servers, desktops and laptops) all listed in one console with health status. Policies, scripts and automations for MANY if not all task monitoring desired. Direct integration with antivirus also allows for easily noticing an infection in the list or if desired can set automations for alerts, scripted resolutions or tickets to be created. Remote tool to assist users along with software inventories for each machine as well as warranty status for several manufacturers. Can have custom IT system tray icon. Fully customizable to allow users to self service many things or submit request directly from there. Direct integration with other services that are expanded frequently to include others for example: Webroot antivirus, SentinelOne antivirus, Microsoft 365 MFA integration. There are a myriad of things NinjaOne does and/or CAN do with the robust interfaces, scripting and integrations it has available. Once configured, NinjaOne is a game changer for any IT department.

Ninja is generally easy to use, and more than adequate for our remote management in the fully remote workforce. However, where I believe Ninja shines is its speed and efficiency. Policy changes, config changes, script deployment, and even app installs...all can be completed within just a minute or two of pushing the changes. This is a breath of fresh air in the RMM/MDM world. I've used other tools that can take hours to deploy a simple Windows change (looking at you, Intune), so the efficiency and speed of NinjaOne is just delightful to work with.