Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
The NinjaOne RMM portal is intuitive and simplifies large-scale change and improvement across our MSP clients. The MSP team adopted NinjaOne RMM quickly, and the variety of available integrations continues to enable extended automation and improve operational efficiency. As the team that manages the backend of the NinjaOne RMM platform, I have to point out the customer support team and highlight the availability, knowledge, and overall excellent support of the NinjaOne engineers; their team is always readily available to assist with creative ways to utilize the NinjaOne RMM platform to meet our clients' needs most efficiently and simplify long-term management. Lastly, our Account Manager is communicative and proactive and truly prioritizes supporting our MSP operations and our clients. Thanks NinjaOne!
Easy to navigate UI. The pricing is straight forward than most other competitors.
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What is NinjaOne?
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
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