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NinjaOne

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1,835 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.7
#1 in 32 categories
Grid® leader
Serving customers since
2013
Profile Type
Category
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Cobrowse.io

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Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

1583
266
8
0
4

NinjaOne Reviews

Review Filters
Profile Name
Star Rating
1583
266
8
0
4
NS
Noel S.
02/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent software

Ninja is easy to use, deploy, and start quickly. The unlimited onboarding and support are really great.
SK
Sariah K.
02/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

The NinjaOne Team is the ideal long-term MSP Partner

The NinjaOne RMM portal is intuitive and simplifies large-scale change and improvement across our MSP clients. The MSP team adopted NinjaOne RMM quickly, and the variety of available integrations continues to enable extended automation and improve operational efficiency. As the team that manages the backend of the NinjaOne RMM platform, I have to point out the customer support team and highlight the availability, knowledge, and overall excellent support of the NinjaOne engineers; their team is always readily available to assist with creative ways to utilize the NinjaOne RMM platform to meet our clients' needs most efficiently and simplify long-term management. Lastly, our Account Manager is communicative and proactive and truly prioritizes supporting our MSP operations and our clients. Thanks NinjaOne!
AK
Alicia K.
02/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Would recommend NinjaOne

Easy to navigate UI. The pricing is straight forward than most other competitors.

About

Contact

HQ Location:
Austin, Texas

Social

@NinjaOne

What is NinjaOne?

NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

Details

Year Founded
2013