I would have to say the lay out of how things are set up and the ease of getting it all to work.

NinjaOne makes it extremely easy to support our widely spread company devices, both on-prem and remote. One of my favorite things is the ability to create and run scripts for multiple endpoints. But I also enjoy the ability to control software installations, patch management and support desk tickets from a single management interface. We looked at several competetive options when choosing which RMM product to go with. In the end we came down to the final two options, NinjaOne being one of those. We chose NinjOne primarily because of the support experience we had versus the competitor. NinjaOne was not necessarily the cheapest option, which is a big driver for us, but we felt that having good support was worth the extra cost in the end. The implementation was very easy, having the majority of our devices onboarded in just a few days.

The ease of deploying and managing software patches.