Its fast, dependable, has amazing customer service, they listen to their customers and get the changes needed to make the product better, was easy to deploy to my machines, my service desk team is in love with it, ease of software deployment on top of patching. Intergrating this into my current environment has been so simple, and I have moved all my old un-reliable intune install packages over and it has changed the game!

NinjaOne is an outstanding remote monitoring and management solution that combines ease of use, powerful automation, and reliable remote access into one seamless platform. The friendly interface makes IT management effortless. Robust automation tools help streamline patching, scripting, and maintenance tasks. The real-time monitoring and alerting system ensures proactive issue resolution, and its Connectwise Control intergation make remote troubleshooting a breeze. With responsive customer support and continuous improvements, NinjaOne stands out as a top-tier choice for IT professionals and MSPs looking to enhance efficiency and control over their IT assets. Highly recommended!

I think the most helpful feature for me, as the main Support Tech, is Splashtop for remote control of the computers for troubleshooting specific and unique issues. Also the scripting database has been a godsend as well for maintaining the remote workstations. The ability to schedule scripts as well as monitor everything through one system is incredibly helpful.