NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities

NextGen® Practice Management is a comprehensive software solution designed to automate and streamline the administrative and billing functions of medical practices. By integrating various aspects of practice operations, it enhances efficiency, reduces manual tasks, and supports the entire enterprise. This system is built on a single, integrated database, ensuring seamless data exchange and providing a unified platform for managing patient information, scheduling, billing, and reporting. Key Features and Functionality: - Appointment Management and Scheduling: Flexible tools centralize staff calendars across multiple locations, configurable to meet individual physician needs. - Billing and Claims Management: Advanced claim scrubbing technology and customizable claim edits optimize claims to prevent rejections and denials, enhancing revenue capture. - Automated Charge Review: A rules engine uses custom and specialty-specific rules to review and correct charge data before it enters the PM system, reducing operating costs and speeding up payments. - Cost Estimation: Quickly determine patient responsibility and identify appropriate amounts to collect pre- or post-service using the patient cost estimator, which accesses eligibility information, contracts, and historical financial data. - Data Analytics: Access robust analytics to establish meaningful benchmarks, make critical decisions, and grow your business, with convenient access via web browser or mobile devices. - Automation 24/7: The NextGen Background Business Processor automates routine processes such as reports, statements, billing, claims generation, and eligibility checks, allowing tasks to be scheduled for completion at any convenient time. Primary Value and User Solutions: NextGen® Practice Management addresses the complexities of modern medical practice operations by automating routine tasks, thereby increasing productivity and allowing healthcare providers to focus more on patient care. The integration of scheduling, billing, and data analytics into a single platform ensures that practices can manage their operations efficiently, reduce errors, and improve financial outcomes. By providing tools for accurate medical coding, cost estimation, and automated charge reviews, the system helps practices capture more revenue and reduce accounts receivable days. Additionally, the robust data analytics capabilities enable informed decision-making, supporting the growth and success of the practice.

The NextGen Patient Experience Platform is a comprehensive, integrated solution designed to enhance patient engagement and streamline healthcare operations. By consolidating patient access, communication, payment collections, and claims processing into a single unified platform, it eliminates the need for disparate plug-and-play APIs, thereby improving data integrity and operational efficiency. Key Features and Functionality: - Patient Access and Discovery: Enhances online visibility and reputation management, offers self-scheduling capabilities, and provides appointment reminders to reduce no-shows. - Pre-Visit Intake: Facilitates secure text messaging, digital document uploads, and cost transparency, allowing patients to complete necessary forms and information prior to their visit. - Visit Management: Supports both in-person and virtual visits with customizable EHR/PM workflows, ambient listening for AI-generated SOAP notes, and ePrescribing functionalities. - Care Coordination and Post-Visit Engagement: Automates messaging, patient surveys, referrals, and medication refills, while providing population health analytics to support ongoing care. - Health Management: Offers remote patient monitoring, automated e-statements, electronic bill pay options, and a patient portal for accessing payments, educational materials, and test results. Primary Value and Solutions Provided: The NextGen Patient Experience Platform addresses several critical challenges in healthcare delivery: - Seamless Integration: By unifying various patient engagement tools into a single platform, it enhances data and revenue integrity, reducing administrative burdens and potential errors. - Patient Empowerment: The platform enables patients to actively participate in their healthcare journey through increased access and communication, leading to better adherence to care plans and improved health outcomes. - Operational Efficiency: Automation of routine tasks and streamlined workflows alleviate the workload on healthcare providers and staff, reducing burnout and allowing more focus on patient care. - Enhanced Patient Engagement: By providing multiple touchpoints for interaction throughout the care journey, the platform boosts patient satisfaction and practice reputation. - Improved Health Outcomes: Continuous health management features, such as remote monitoring and proactive communication, support better long-term patient health and community well-being. In summary, the NextGen Patient Experience Platform offers a holistic approach to patient engagement, integrating essential functionalities to improve healthcare delivery, patient satisfaction, and practice efficiency.

With the Mirth Connect by NextGen Healthcare integration engine, your organization gains a clear path to the information you need for data-driven decision making with less healthcare integration complexity.