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NationBuilder

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106 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009
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NationBuilder Reviews

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Ian A.
IA
Ian A.
07/08/2024
Validated Reviewer
Review source: Seller invite

Platform that solves advocacy and campaigning digital needs

NationBuilder is the platform that most of our client's use for their digital outreach and engagement with supporters of their cause as it solve the core needs of a campaign. One of the best parts of NationBuilder is that you can create a new account and be up and running with a database, email tool, payment system and website in the same day. A particularily great feature is the integrated payments system that just works and let's you take one time payments, event ticket purchases and recurring payments without needing more than 15 minutes of setup time. The payments are then tracked automatically in the database and can be configured to set yearly limits, go towards membership purchases as well as track payments that come through emails sent via NationBuilder. This makes it easy to set our clients up with a complete tracking funnel for fundriasing with minimal work needed on the tech implementation and let's them get to work quickly. Similarily, the email tool is integrated with the database and automatically tracks user interactions with each email that is sent out - removing the need to configure additional tracking and analytics. When I've needed support, they have been quick to respond and can usually address the problem in the first round of emails. Overall, I've found that NationBuilder is a great solution for advocacy and campaigns that need to quickly scale up their digital infrastruture shile not recreating the wheel.
SL
Sam L.
06/28/2024
Validated Reviewer
Verified Current User
Review source: Seller invite

Great customer support, tools made for campaigns

One of the standout features of NationBuilder is its all-in-one approach and great customer support. The integration of website management, CRM, email marketing, fundraising, event management makes things easier for resource tight orgs. NationBuilder doesn't just give you tools; it gives you a thriving ecosystem. The platform connects you with a community of developers, partners, and other users who are all working to enhance what you can do. This network provides additional plugins, integrations, and custom solutions, making NationBuilder even more powerful and adaptable.
MG
Marisa G.
06/26/2024
Validated Reviewer
Verified Current User
Review source: Seller invite

Nationbuilder is a top notch platform that is so much more than a CRM

The non-profit that I work for has been using Nationbuilder 10 years to help manage all things database and outreach. We use Nationbuilder almost daily and use it for everything from our database management to managing our website, processing donations, creating registration pages for our events, and creating actions for our supporters to take. Additionally, the customer service at Nationbuilder is fantastic! Since we are Enterprise customers we have a dedicated rep (shout out to Michael O'Neil) that we meet with regularly who provides us with invaluable advice on how to better utilize the tools in Nationbuilder to reach our goals. The support team is also very responsive anytime we have a question, or an issue arises (which is rare). Some of the features that we utilize the most at Nationbuilder are the email creation (the new drag and drop feature makes creating an email incredibly easy while still keeping things looking professional), action pages which helps us to make it easy for our supporters to take an action, and tags/filters so that we can send more targeted communications based on our supporters interests. We also really enjoy the fact that Nationbuilder integrates with so many other useful web applications, making it very easy to automatically bring in data from other apps that we use. All in all, it's safe to say that Nationbuilder is the best CRM that our organization have ever used, and a lot of that has to do with the fact that it does much, much more than simply managing our contacts. Nationbuilder has become an irreplaceable member of our team. We have enthusiastically referred other orgs and campaigns to Nationbuilder to help manage their needs and will continue to do so.

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HQ Location:
Los Angeles, CA

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@NationBuilder

What is NationBuilder?

NationBuilder is the world’s most-used software for politics and advocacy. Used and trusted by over thousands of customers in 11 countries, our flagship software platform empowers you to tackle your website content, email communications, social insights, and people management all in one place — replacing multiple platforms with one scalable system. Our products and services include accessible solutions for nonprofits, advocacy groups, businesses, and political campaigns of all sizes as well as infrastructure options for networks and large-scale organizations.In addition to best-in-class software for leaders, NationBuilder offers digital tools (like RunForOffice.org) and live programming to lower the barriers to leadership, including community-building and educational events in a growing number of cities around the world.

Details

Year Founded
2009