The effectiveness and efficiency of the software. The support provided by MSI. The R&D that MSI spends on improving their software.

The appointment software and the ability to upload documents and files for use in the field. The mobile software is easy to use and reference while in the field and hosts a wealth of information that can be used in the field. not only this, but the ability to tie information to a customer and separate the information and categorize by client site has been incredibly helpful in streamlining all overall processes, while cutting out a large amount of extra time searching for additional information and documentation.

Scheduler functionality, Contracts for Planned Maintenance