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Moveworks

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40 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2016
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Moveworks Reviews

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Alex R.
AR
Alex R.
05/23/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Best In Class, Have never seen a tool do this much to improve SLA's and User Experience

The high percentage of tickets it's able to automate 100% I love that it gives my Team the time to work on projects, instead of simple, repetitive tasks. I can list a lot of things that I like about it, but this would be #1.
SS
Srini S.
05/20/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great tool for automatically resolving mundane IT tasks

Moveworks Bot does a great job of automatically resolving IT tasks such as access requests, unlocking accounts, finding the right answer to questions based on KB articles etc. It has substantially reduced the burden on our support team, with a significant portion of the tickets now resolved automatically! The new communications module is also awesome, where we can easily schedule and send custom notifications to anyone in the company.
David K.
DK
David K.
Solution Architect at Anaplan
05/20/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Arti much more natural

Arti being used within Slack is a much natural experience when making requests of support.

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HQ Location:
Mountain View, California

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@moveworks

What is Moveworks?

Moveworks is the AI Copilot that takes the friction out of work. It unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by an agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks Copilot understands employee requests, devises intelligent plans to achieve them, and then executes actions to complete tasks across application boundaries. The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications.

Details

Year Founded
2016