The best feature of milestone is its capability to integrate with a vast number of different products. In addition the security professionals I have worked with at Milestone are very knowledgable about their product.

The Milestone interface is easy to use for our administration and staff. We have not had to spend a lot of time training new people in it's use.

We've been using Milestone now for a number of years from back when it was Xprotect professional and now run expert and our main reason for moving was its a truly open camera system and we can use any vendor we choose for cameras. Coming from previous closed protocol systems with camera lock-in and older analogue systems its been a breath of fresh air and it means we can easily move to whichever vendor has the latest and greatest camera tech. Installation is pretty simple and straightforward and a server can be built and running in a day depending on your estate size. Now the disk tiering has gone its also a lot easier to manage storage and the long term low framerate option is great for squeezing the best out of limited disk space. We also use the free 5-camera version for little clusters of research cameras. Really handy for setting up quick little networks for specific tasks. I'd also mention the gpu encode/decode support has really helped in the later versions. I'd love to see AMD and ARC support instead of just Nvidia, but this has allowed us to run an entire videowall from one PC with a couple of relatively low spec Nvidia cards.