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Merren

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28 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2001
Profile Type
Category
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Canny

95 reviews

Product Description

Canny is a solution for teams to collect and organize feedback from theirs users.

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Merren Reviews

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Star Rating
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Aamna B.
AB
Aamna B.
03/26/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

An efficient customer feedback platform

The best part about Merren is that I can deploy my feedback surveys through social messaging apps like whatsapp and Instagram messenger.
Puru J.
PJ
Puru J.
03/15/2024
Validated Reviewer
Verified Current User
Review source: Organic

Customers are responsive on messenger apps

1. The support team was quick to help me set up my account and explain how simple it is to operate Merren. 2. You can schedule reminders and surveys for your customers in case they miss it in the first round. 3. The free trial gives you enough space to explore the platform.
Saumya C.
SC
Saumya C.
03/15/2024
Validated Reviewer
Verified Current User
Review source: Organic

Collecting transactional NPS

The team could seamlessly automate the NPS surveys post-interaction. They could collect consistent feedback throughout the campaigns.

About

Contact

HQ Location:
Austin

Social

@MerrenIO

What is Merren?

Merren is a multichannel survey and CX platform that helps users collect customer feedback via multiple channels like WhatsApp, Facebook Messenger, Dynamic Emails, Chatbot, etc. With multichannel survey deployment, built-in rewards platform, global panel of 35M+ customers, real-time data analytics and AI powered insights, Merren is the blazing fast customer data to insights platform.

Details

Year Founded
2001
Website
merren.io