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Merren

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28 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2001
Profile Type
Category
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Merren Reviews

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Shreya C.
06/26/2024
Validated Reviewer
Review source: Organic

The Merren team has made customer data accessible for us.

Firstly, the UI is very simple to comprehend. You can create surveys from scratch, ask the AI for an instant survey or simply choose from their templates. The speed at which you can deploy a survey is commendable. Secondly, the team is very responsive when we needed help. It is affordable on the price point as well if you have a larger database to cater to.
SK
Sathvika K.
06/26/2024
Validated Reviewer
Review source: Organic

Merren has plenty of new age features for CX professionals

I was going through the Merren software to use its features. I was only using the trial version. I could create a few messenger and email surveys in a few clicks. You can replicate the feedback forms and create a survey for different channel. Interesting enough, the chatbot is equally fast.
Murugappan M.
MM
Murugappan M.
I Sell Stories for a Living. Brand Storyteller @ Humantic AI.
06/25/2024
Validated Reviewer
Review source: Organic

Love the voice forms to collect qualitative data

Voice notes. No one wants to type anymore. With voice capable surveys, we have been able to collect and analyse indepth, unstructured responses

About

Contact

HQ Location:
Austin

Social

@MerrenIO

What is Merren?

Merren is a multichannel survey and CX platform that helps users collect customer feedback via multiple channels like WhatsApp, Facebook Messenger, Dynamic Emails, Chatbot, etc. With multichannel survey deployment, built-in rewards platform, global panel of 35M+ customers, real-time data analytics and AI powered insights, Merren is the blazing fast customer data to insights platform.

Details

Year Founded
2001
Website
merren.io