This tool allowed more users to respond and engage with our surveys. Dashboard was very good.

We recently started using Merren to gather feedback from our customers, and it’s been working really well. Setting up surveys is simple, and the customization options make it easy to tailor questions to our needs. One feature that stands out is being able to share surveys directly on WhatsApp—it’s convenient for our customers, and we’ve definitely seen an improvement in response rates. It’s saving us time, and we’re getting valuable insights more quickly.

One thing that genuinely impresses me about Merren.io is its flexibility. It's like they’ve covered all bases for reaching customers—whether it's on WhatsApp, SMS, or even Messenger, it’s like your feedback system is going where your customers are, which just feels more natural. The interface pulls together survey responses into one streamlined dashboard, making it easy to get a quick overview of customer sentiment without hopping between platforms. This integration makes the experience feel cohesive and saves time, allowing me to be more in tune with customer needs without getting bogged down by the usual setup headaches.