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Merkle

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9 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.3
Serving customers since
1971
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Merkle Reviews

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3
6
0
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0
Verified User in Computer Software
CC
Verified User in Computer Software
09/21/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good in most geographies, lacking in some

They have good senior resources who understand the CX market well and can help during the pre as well and post-sale stages. They also do a very decent job of hand holding new customers till they are completely enabled to use it on their own
Amrita S.
AS
Amrita S.
09/19/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best technical knowledge

The technical knowledge and I deal with Ambi based out of Sydney and she is the best in client facing discussion.
Verified User in Food & Beverages
PF
Verified User in Food & Beverages
05/16/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Knowledgeable partner

They are knowledgeable about Salesforce Marketing Cloud.

About

Contact

HQ Location:
Columbia, MD

Social

@MerkleCRM

What is Merkle?

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company that specializes in optimizing customer interactions across various channels and devices. A subsidiary of dentsu, Merkle leverages its expertise in data analytics, technology, and creative services to deliver highly personalized and effective marketing strategies. The company serves a diverse range of industries, helping businesses enhance customer engagement, loyalty, and acquisition. With its deep understanding of data and technology, Merkle empowers brands to build stronger customer relationships and drive significant business growth.

Details

Year Founded
1971