Customer support has been highly responsive at every stage of our use, from implementation through to our current, more mature state. The tool is also constantly evolving with new utilities, and it’s been impressive to see that our feedback on some of them has been directly addressed.

I use marketbetter for outbound motion based on signals and handling all inbound conversations, which really helps me focus on the tasks for the day. I like the chat handoff feature that directs hot leads to me. I appreciate that all customer journeys, emails, and calls are logged and synced to the CRM. It's great that it helps me go after the strongest intent signals and covers more ground than just website visits. The initial setup was quick, taking just minutes to get data.

I really like how Marketbetter categorizes tasks and signals, which helps me significantly. I love the intent information and their ability to outreach across email, LinkedIn, and voicemail. My LinkedIn is on automatic now, and it's like a magical experience. Marketbetter has helped me get a much better reply rate, almost doubling my reply rate from prospects. It helps me with a clear plan every day on who to reach out to and writes personalized sequences for me. This is the single best platform for me because I used to hate going to 7 tabs before, and now Marketbetter has everything in one place. Getting in front of the right customers at the exact right time is superb, with no more spray and pray. The initial setup was very easy, and the playbooks help a lot.