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MadCap Software

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516 reviews
  • 5 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2005
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MadCap Software Reviews

Review Filters
Profile Name
Star Rating
345
133
26
6
6
SD
Steve D.
04/16/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It's complex, but there's no better tool for producing multiple outputs from a single source

Three things: 1. Single sourcing, enabling reuse of content, especially nested snippets (i.e. snippets within snippets) 2. Side-by-side XML and text editors, enabling direct editing of tags 3. Microcontent - this is really great
AR
Anjanie R.
04/16/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Good product, but has some issues with updates.

I like that it is user friendly and it is generally pretty simple to navigate; you just follow the given instructions/rules and write.
John C.
JC
John C.
Technical Writer
02/20/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Using MadCap Flare since 2017 - happy customer

Every employer I've had that uses Flare also purchased Platinum Service. Their support is top-notch and helps with all user levels of capability. The software itself is great, but I would always recommend also having a support package.

About

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HQ Location:
Denver, CO

Social

@MadCapSoftware

What is MadCap Software?

MadCap Software revolutionizes content management, offering end-to-end solutions for creation, publication, distribution, and analysis of technical documentation and learning and development content.

Details

Year Founded
2005