The likelihood of the problem in which you are trying to solve, or process to improve upon, Leanscale likely has experience and learnings from other customers. While it may not exactly fit your organization it's reassuring to know 1) I'm not alone 2) How did you solve this for others? What worked? What didn't and how can apply into our organization 3) Crawl, walk, run - Start simple and refine over time

Their response time is second to none! We usually have at least an initial response within minutes and problem solves follow promptly. We never have to remind them of agreed project dates; they are very on top of the shared schedule of operations.

I appreciate their professionalism, pragmatism and straight-forward communication style. They also bring deep experience from years in the SaaS industry observing what works.