I don't have to manually follow up with most clients about outstanding balances because the AI does it for me. When the client responds, I can respond back. Also, great support. Their team will walk you though the setup and train your team on how to use it. They will also quickly respond when you have questions and make improvements based on your feedback.

With the tech side im very happy and i got used to using the platform quite quickly. The onboarding calls were very swift and useful as they covered all my questions and answered them. Any questions they didn't know how to answer on the spot were answered in following meetings or by email.

What really gets me about Kolleno is how it's taken the headache out of invoicing. It's not just about sending reminders and waiting for payment anymore - the personalisation options are a real game-changer. It lets us add our own touch to the messages, which makes them feel less automated and more human.