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Kognoz

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10 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.0
Serving customers since
2004
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

4
7
0
1
0

Kognoz Reviews

Review Filters
Profile Name
Star Rating
4
7
0
1
0
AR
Alan R.
06/26/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very easy to use and quick to learn

The compatibility between this and salesforce
DD
Danielle D.
06/06/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great solution for invoices within Salesforce

Our company used this app on a daily basis to generate invoices from opportunity products, and the invoice scheduling capability was vital for our unique billing scenarios. Building templates and billing scenarios was easy once you got the hang of it, but it did take a fair bit of time.
Amanda A.
AA
Amanda A.
Digital Organizer at WISDOM
04/11/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Some parts are confusing

There is invoice templates in Salesforce Classic that allows for an individual to just choose which one they like. Otherwise, businesses are able to customize if they wanted. It is very easy to edit the invoice to include appropriate information including logo. Also you can add products that easily label what is invoiced so there is no confusion.

About

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HQ Location:
Montevideo

Social

@kognoz

Details

Year Founded
2004