Pipeline reporting. In particular the pipeline change, coverage, conversion, and capacity reports. They help me see and plan for how much and what type of pipeline is needed entering and during a period. Their support is fantastic. Easily the best support I've had from any tool I've ever used.

Comprehensive forecasting and pipeline management with deep diving insights that allow you to take action at a company, team, and rep level. Spot early warning signs in the pipeline and forecast more accurately at every level of the business. It will also help track and improve the four sales levers of average sales cycle length, win rate, average deal size and optimum no. of opportunities to manage. Helps us understand if we have enough pipeline of the right composition for future periods, to achieve predictable booking patterns. Leveraged by everyone from SDR, AE, AM, CS all the way up to CCO and CEO - the visibility and data it provides to take action is excellent. 'Kluster Vision' allows reps to know what needs addressing in real-time, that level of actionability is rare Kluster refreshingly drive innovation through idea generation that stems from their Kluster community, all their clients providing real-time feedback and suggested improvements. Got an idea? They'll make it happen. Kluster is the real deal. GWI (and my previous company) have subscribed for the last 5 years, it's the tool I renew year after year ahead of all others.

Kluster's predictive AI provides great guidance to our sales team, improving our forecast accuracy and helping us clear out aging pipeline. Kluster has top-notch customer service, and is always working for us. We have weekly catch-ups with our CSM, and when we need bespoke work done, Kluster never hesitates to help us quickly deliver solutions. Similarly, we're able to benefit from other reporting and dashboards from the Kluster community. Kluster's offering is growing with us.