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Khoros

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88 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
2019
Profile Type
Category

Profile Name

Star Rating

44
41
6
1
0

Khoros Reviews

Review Filters
Profile Name
Star Rating
44
41
6
1
0
Subramanyam G.
SG
Subramanyam G.
05/17/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
AS
Antonio S.
05/11/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review
Jennifer P.
JP
Jennifer P.
04/01/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good workflow overall but could use some improvements

What I like the most about Khoros is the profile information column on the right-hand side. The information is easily laid out and accessible. The various ticket closing reasons make sense as long as your team uses the correct one in each ticket scenario for proper analytics tracking.

About

Contact

HQ Location:
Austin, Texas

Social

What is Khoros?

Khoros is a customer engagement platform that helps brands connect with their customers through social media management, community engagement, and digital customer service solutions. The platform offers tools for social listening, analytics, and content management, enabling organizations to enhance their online presence and foster meaningful interactions. Khoros serves a variety of industries, focusing on improving customer experiences and driving brand loyalty. For more information, visit their website at https://khoros.com/.

Details

Year Founded
2019
Website
khoros.com