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Jitbit Software

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53 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004
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Jitbit Software Reviews

Review Filters
Profile Name
Star Rating
30
17
5
1
0
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
08/03/2019
Validated Reviewer
Review source: Organic

It’s a pretty easy to use app, it doesn’t take long for a newbie to get used to it.

It’s versatile and easy to use! It’s make work easier and it’s not that complicating to figure out.
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
07/19/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to setup and use. Powerfull enough to handle anything I throw at it.

Compared to our old helpdesk software it has been like moving out of the dark ages. We are able to setup our ticketing where tickets are created and assigned via automation. It has made it so simple for users to just to send a email to our main helpdesk email and the automation takes care of the rest
Verified User in Management Consulting
UM
Verified User in Management Consulting
04/02/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

It's efficient and intuitive

I like the simple Jitbit interface, it's intuitive. In addition, it reduces the attention of repetitive tasks and allows us to focus on priority tasks such as solving tickets with a high level of urgency. It is agile software, ticket management is simple. It is really efficient since it increases the productivity of the support team.

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004
Website
www.jitbit.com