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Jitbit Software

50 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004
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Jitbit Software Reviews

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28
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5
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KS
Kat S.
10/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

JitBit is awesome for a smaller business

Analytics, customization of ticketing system
TW
Tyler W.
12/10/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple Yet Effective

Jitbit allows you to provide quick and practical support through the use of canned responses, effective knowledge base tools, ticket routing, as well company branding.
MG
Michaela G.
Manufacturing Engineer
09/03/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpful tool

It makes it so easy to troubleshoot things at the company

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004