iQor
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QeyMetrics (previously HardMetrics, acquired by iQor on October 29, 2012) is a cloud-based BI tool for business users to drill down and analyze business performance via interactive, browser-based dashboards
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.
iQor Reviews
Verified User in Manufacturing
Data analytics to drive efficiency and productivity
Abhinanth G.
Quality Analyst at Keka HR | Customer Success | Chapter Head at Indian Reunification AssociationWorks as per Promised specifications
Verified User in Accounting
About
What is iQor?
iQor is a global provider of customer support and business process outsourcing services. They specialize in resolving complex customer service challenges using end-to-end customer engagement services and innovative technological solutions. iQor integrates solutions across customer interaction channels including digital, voice, and IoT (Internet of Things) platforms.Their services extend over various industries such as telecommunications, retail, healthcare, technology, and financial services, prioritizing a seamless customer experience and operational efficiency. With a workforce that spans across several countries, iQor combines human touch with technology-led services to offer clients scalable and impactful solutions.