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iQor

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27 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
1998

Profile Name

Star Rating

14
11
2
0
0

iQor Reviews

Review Filters
Profile Name
Star Rating
14
11
2
0
0
Verified User in E-Learning
UE
Verified User in E-Learning
11/21/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Visualizing exactly what we needed

Qeymetrics' interactive dashboard and reporting along with its analytical power helped us in gaining more insights than when it's just raw data.
KP
kshitija p.
11/21/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Qeymetrics: The Powerful CRM That Helped Us Achieve Sales Success

I think Qeymetrics is easy to learn and use, even for non-technical users and also highly customizable and it also provides variety of reporting tools and they provide excellent customer support
sapna s.
SS
sapna s.
11/20/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

most beneficial aspects of QueMetrics

The most beneficial aspects of QueMetrics include: Comprehensive Insights: QueMetrics provides in-depth insights and analytics into various aspects of customer service, including queue performance, wait times, agent efficiency, and customer satisfaction metrics. This data helps in understanding customer behavior and optimizing service delivery.

About

Contact

Phone:
800-811-4214
HQ Location:
St. Petersburg, FL

Social

@iQor

What is iQor?

iQor is a global provider of customer support and business process outsourcing services. They specialize in resolving complex customer service challenges using end-to-end customer engagement services and innovative technological solutions. iQor integrates solutions across customer interaction channels including digital, voice, and IoT (Internet of Things) platforms.Their services extend over various industries such as telecommunications, retail, healthcare, technology, and financial services, prioritizing a seamless customer experience and operational efficiency. With a workforce that spans across several countries, iQor combines human touch with technology-led services to offer clients scalable and impactful solutions.

Details

Year Founded
1998
Website
www.iqor.com