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iplum

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199 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2015
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iplum Reviews

Review Filters
Profile Name
Star Rating
117
67
7
2
6
M T.
MT
M T.
VP, Customer Success: Delivering outcomes by blending services and sales
04/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

I expected more, specially the customer service. It is simply an unethical money grab.

The phone tree, ability to share numbers, and fax in the same place as phone.
Dustin B.
DB
Dustin B.
Principal Database Administrator
03/09/2026
Validated Reviewer
Review source: Organic

Secure and Organized Client Communication

I find the secure messaging, call recording, and automatic archiving features of iPlum very useful. These features help keep all business communications organized and make it easy to access records when needed. Secure messaging ensures that client conversations remain private while also keeping personal and business communication separate. Call recording and automatic archiving are essential for ensuring all interactions are properly stored, which simplifies reviewing conversations, maintaining accurate records, and retrieving communication history when necessary. Additionally, the initial setup was very easy, which I appreciate.
RY
Raul F. Y.
Chief Compliance Officer (CCO)
03/06/2026
Validated Reviewer
Review source: Organic

Dependable Platform for Business Communication

I really like iPlum's reliability and its ability to manage client calls and messages through a secure business line while keeping everything organized and compliant. It makes it easier to maintain compliance and quickly access communication records when needed. The platform is straightforward, making it easy to manage calls and messages without disrupting daily communication with clients. It seamlessly integrates into my daily workflow and helps keep client interactions organized. The initial setup was also straightforward and took very little time to get the business line configured and start using the calling and messaging features.

About

Contact

HQ Location:
Santa Clara, US

Social

@iPlumApp

What is iplum?

iPlum is a telecommunications company that offers a robust Voice over Internet Protocol (VoIP) solution focused on providing U.S-based phone numbers for businesses and professionals worldwide. Their services are designed to facilitate seamless communication through features such as auto-attendant, multiple extensions, international calling, and secure texting. iPlum strives to enhance business communications by integrating easily with existing devices, ensuring users can operate with flexibility and efficiency without needing additional hardware. Their solutions are suitable for a variety of professional settings, including healthcare, legal, finance, and small to large enterprises looking for reliable and scalable communication tools.

Details

Year Founded
2015
Website
iplum.com