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Interact

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104 reviews
  • 2 profiles
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4.4
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Interact Reviews

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KN
Kelli N.
03/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible, Personalized Intranet Platform Backed by a True Partnership

Interact offers an easy-to-use, plug-and-play omnichannel platform that is so much more than just an intranet solution. With features that integrate desktop and mobile experiences, email newsletters and digital signage, and the ability to target communications to our unique audiences, it is the single most important platform for our employee communications. What I like best about the platform is its flexibility and AI-forward product development combined with a strong partnership approach. It gives us the tools to design an intranet experience that truly reflects our organization's needs, especially around personalization, mobile access and scalable governance, while also providing responsive support and guidance as we evolve our digital workplace strategy. The Interact team functions as a true partner, listening to our goals and helping us think strategically about how the intranet can drive engagement and efficiency over time. They are fully engaged and genuinely invested in helping us get the most value out of the platform.
CM
Chelsea M.
03/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Exceptional Service and Innovative Features

I've been working with Interact for six plus years and it's been a tremendous partnership. I often say that Interact is one of the best partners we have. The platform offers a level of service that truly stands out, unlike any other partnerships we have. Interact's constant willingness to innovate is impressive. They always provide a helping hand, listening to their customers and rolling out products and features that improve the overall user experience. I like the AI capabilities, especially the search feature, where you don't have to dig into a document to find answers as it's right there front and center. It's largely about the end user experience, saving time and energy by providing exactly what is needed through the search bar, which has helped build a lot of trust within the platform. The transition to Interact was wonderful, taking about twelve weeks to build, and the process was seamless for us. Also, the initial setup was incredibly easy; the hardest part was content migration.
Peter A.
PA
Peter A.
Communications Specialist with 15+ years’ experience including Communications, Housing, Media, Change, Product Management, Business Analysis, Project Management, Team Management and Business Partnering.
03/26/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Intuitive System with Outstanding Support

I've had a great experience with Interact. Martin Malone, the customer success manager, has been absolutely outstanding in terms of giving us the information we need and having the conversations we need to have to introduce changes and updates to improve the user experience. I find the system to be very intuitive, and I really like that support is on offer when we need help.

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HQ Location:
Manchester, United Kingdom

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@IntranetExperts

What is Interact?

Interact is an all-in-one employee experience platform for People, Comms, and IT to enhance every aspect of the employee journey with tools to provide clear communication, efficient self-service, access to essential workplace applications, knowledge sharing, employee recognition, clarity around org wide goals, and community building. Interact goes beyond traditional intranets to help you reach every employee (office, field, frontline). We provide: -Modern Intranet: A central, dynamic hub for all company information. -Integrated AI: Intelligent tools for faster content creation, improved delivery, and employee self-service delivery. -Mobile Intranet App: Access for your frontline workforce. -Employee Newsletter: Create personalized employee newsletters. -Rewards and Recognition: Drive morale and celebrate success. -Pulse Surveys: Gain instant, actionable insights into employee sentiment. -Digital Signage: Broadcast key messages across your physical locations. -Idea Management: Cultivate innovation from within your organization.