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Inspectlet

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26 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2012
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Category

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Inspectlet Reviews

Review Filters
Profile Name
Star Rating
12
11
1
1
1
Julian E.
JE
Julian E.
09/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

Awful customer service,

Nothing at all. Had issues with the set up and customer service
HA
Harry A.
12/08/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Invaluable for session analysis

Very easy to use. Love being able to filter and search for specific sessions. We use it primarily to troubleshoot customer problems, but you can easily view a funnel analysis of sessions and look for behavioral insights.
Erick B.
EB
Erick B.
E-Commerce Merchandise Manager North America at H&M
06/01/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Precision and accuracy in one tool

Inspectlet has provided us with accuracy in every step we take; it has handy but straightforward tools, a very easy-to-use interface with the same tools we need to do the inspection. The customer support provides the necessary help, which is useful when I have any inconvenience. The video reporting has dramatically facilitated the review; this way, it is much more practical to see and evaluate the movement of our customers on our site, analyze what we do wrong, and maybe see what we excel in, to reinforce our qualities in our service.

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HQ Location:
Santa Clara, CA

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Year Founded
2012