The team is really good at communicating with the clients

We start researching about Insightful at the end of September 2024, after looking for similar solutions such as HubStaff, Time Doctor, Mera Monitor, etc. We're starting Insightful's one-week trial at the last week of October. Between these time, we're preparing the trial rollout and actively consulting with the salesperson to make sure we can utilize the trial the most. Currently we're at the phase of one-month subscription review and we plan to jump to annual subscription. I (as admin) use Insightful everyday to track staff attendance, each team's productivity, and mostly used productive & unproductive app. Turns out we use Ms. Teams the most, averaging 1 hour and 40 mins per staff each day. Insightful makes productivity reporting made simple for our company (we are a startup of 10-15 staff, which the majority works remotely). We can know each staff work time, productive and unproductive time, how much application usage within each team and project, and through timeline view we can know what each staff throughout the day are active at. We can compare productivity trends data using custom day range. I much prefer their data visuals comparing to other similar apps. Insightful also fulfills our requirement in terms of staff accountability. Managers can know whether each staff are working on the tasks they are claiming using each staff's captured screenshots. This is a top requirement for us. For our managers, Insightful can become a tool to check whether someone is currently online right now using real-time insights tab. Implementing Insightful is also quick in my experience. Within their trial period of a week, all our staff are able to use and track their time on Insightful's desktop app. Their CS also quickly answers my queries and solve my problems. During onboarding time, the salesperson always answer my questions and we can also meet on video calls when requested.

I love how Insightful makes it easy to track productivity and manage remote teams effectively. The automatic time tracking and detailed reports give me a clear view of project progress without micromanaging, and the intuitive interface is a plus. Additionally, Insightful’s ability to analyze work patterns helps improve efficiency and streamline our workflow. It’s definitely a valuable tool for anyone looking to optimize team productivity!