Dr. Explain is a great, very intuitive software. It is easy to pick up how to use, configures layouts and gives a responsive design, so there is a very professional output, with little effort for the writer/designer. The Dr. Explain's "call-out" feature is great for user manuals describing specific features of hardware, SaaS, interfaces...etc. and the software does most of the heavy-lifting with a user-friendly layout. I also had excellent experiences with all of Dr. Explain's customer support to help troubleshoot any issues, as well as help me accomplish any layout/design of my online help and user manuals that was not intuitive/provided out-of-the-box.

Help file production is very fast and high quality. Well-chosen default settings mean that I can get a technical document produced quickly, yet it permits deep access for customizations of document appearance, styles, etc. One of the exciting aspects of Dr.Explain for me is that it is NOT AT ALL limited to creating Help files, but rather it is generalized toward the tasks that are a part of thoroughly and accurately conveying just about any technical ideas. The team that created this software focused on ease of use in this aspect: taking graphic images and adding call-outs to them, and making it very easy and fast to explain each call out. Any technical document requiring pictures, diagrams, and detailed explanation of parts of any graphic image [especially screen shots]) is made super-easy to create. When all the ideas are in place and in final form, just press a button to export the whole document to your desired format (including uploading to your web server). Imagine you are asked to create a User Guide for a new product, that takes some understanding to use correctly. Anything from a fancy blender to an automobile, and even extensive mechanic service manuals. In my opinion, Dr.Explain is the perfect tool for such things. Now, last, but far from the least, the most streamlined aspect about creating documentation with Dr.Explain is the task of documenting SOFTWARE! This is one of many places that Dr.Explain excels: it has nicely integrated features that let you grab screenshots of software, while automatically (and intelligently) adding the needed call-outs. It works SO WELL because it actually directly examines the user interface components of the running software itself. This advantage permits Dr.Explain to do 90% of the work for you. At this point, I'm a very happy Dr.Explain user, and I'm not even looking or thinking that I will ever need any other technical documentation tool.